Frequently Asked Questions

How much does it cost?

We believe in transparency and simplicity in our pricing. On the page How much does a loan cost we explain our pricing structure and reasoning.   

You can always repay your loan at any time. Simply pay the interest for the actual days the loan is outstanding and the principal owed and we will immediately ship you back your goods (fully insured of course). Shipping is completely free for loans 6 months in length or longer.

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What is the minimum and maximum loan size?

The minimum loan size is $1,000. If you have more than one item, we would combine the values of those items to get to the minimum loan size. The maximum loan size is $500,000.

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How do I know my asset is safe at all times?

Trust and security are two critical pillars of Zillidy. From the moment your asset leaves your hand until the moment it is returned safely to you it is fully insured.

Once we receive our asset, it is always under 24 hour camera surveillance and gets stored in a fully secure, monitored, fire proof facility.

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I have an asset I’d like to use as collateral but it is too large or heavy to ship. Can I still get a loan?

We can arrange for an on-premise visit by one of our qualified appraisers. Once the loan offer is accepted we’ll make plans to take possession of the asset.

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What if I don’t like the final loan offer?

On rare occasions our value for the asset may be different between the initial offer and the final offer (due to lack of details provided, differing details or condition of the asset). You are always in full control of the transaction. If at any time you decide you do not want to accept a loan offer we will immediately ship the item back to you, fully insured and for free. No harm done. We hope that you’ll choose to borrow from us in the future and welcome the opportunity to provide you a loan offer.

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What happens if I miss an interest payment or don’t pay back the principal?

No worries. If you want us to, we’ll work with you to set up a repayment plan. If you don’t want to pay back the loan, no problem. We’ll manage the sale process of the asset on your behalf and return all excess proceeds back to you. No hard feelings. We’ll never report anything to any credit agencies and never nag you to collect the principal. No one will even need to know. You go your merry way and we’ll be there for you the next time you want to borrow from Zillidy.

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How do I receive the cash and how do I pay the interest and principal back?

Our loans are processed exclusively using direct deposit and withdrawal from your bank account. We’ll deposit the cash into your account immediately following acceptance of the loan offer. Every month we’ll withdraw the monthly interest automatically. No need to remember to send us payment every month.

At the end of the loan period, we’ll send you a quick note reminding you that your loan is coming due. At that time we can either automatically withdraw the principal amount or arrange for a loan extension.

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What do you lend against?

We lend against the following:

  • Jewelry : rings, bracelets, earrings, necklaces, tie pins, ankle bracelets, nose piercings
  • Watches : high end watches (such as Rolex, Patek Phillipe, Piaget, Cartier), antique pocket watches
  • Precious metals : bullion, gold/silver coins, silver bars, loose diamonds

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Will my credit rating be affected?

Never. Absolutely not. We don’t do credit or background checks and don’t report anything to credit agencies.

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I live outside of Canada. Can I still use Zillidy to unlock the value of my asset?

Call or email us anytime to discuss how we can help you if you reside outside Canada. 

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